Terms of service

Terms and Conditions

Overview

This website is operated by RetroKitchen Australia. Throughout the site, the terms "we", "us" and "our" refer to RetroKitchen Australia. By accessing our website and/or purchasing products from us, you agree to be bound by these Terms and Conditions.

We reserve the right to update, change or replace any part of these Terms and Conditions at any time by posting updates to our website.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or territory of residence or have given consent for any minor dependants to use this site.

You must not use our products for any unlawful or unauthorised purpose.

Products and Pricing

We make every effort to display our products, descriptions and pricing as accurately as possible. However, we do not guarantee that all information is complete, current or error-free.

We reserve the right to:

  • Modify or discontinue products without notice.

  • Limit quantities purchased per customer.

  • Refuse or cancel orders where necessary.

  • Correct pricing, description or inventory errors.

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Suspected fraud.

  • Product availability issues.

  • Pricing or listing errors.

  • Breach of these Terms and Conditions.

If payment has already been processed, any cancelled order will be refunded.

Shipping

Shipping timeframes provided are estimates only and are not guaranteed.

RetroKitchen Australia is not responsible for delays caused by:

  • Postal or courier services.

  • Weather events.

  • Customs processes.

  • Circumstances beyond our reasonable control.

Risk in products passes to the customer upon delivery.

Returns and Refunds

Returns and refunds are subject to our Refund Policy.

Please refer to our Refund Policy for details regarding eligibility, return procedures and refund processing.

Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions and designs, is the property of RetroKitchen Australia and may not be copied, reproduced or distributed without prior written consent.

Artificial Intelligence (AI) Generated Content

Some content published on this website, including product descriptions, articles, images, educational materials and other website content, may be created or assisted by artificial intelligence (AI) tools.

While we make reasonable efforts to review and verify all content before publication, we do not guarantee that AI-generated content will always be complete, accurate or free from errors. Information provided on this website is for general informational purposes only and should not be relied upon as professional, legal, medical or technical advice.

RetroKitchen Australia reserves the right to modify, update or remove content at any time without notice.

Limitation of Liability

To the fullest extent permitted by Australian law, RetroKitchen Australia shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website or products.

Nothing in these Terms and Conditions excludes rights that cannot be excluded under the Australian Consumer Law.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy or practices of any third-party websites.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.

Contact Information

Questions regarding these Terms and Conditions should be directed to:

RetroKitchen Australia

Email: info@retrokitchen.com.au

Website: https://retrokitchen.com.au